Crowd Control & Event Management
Professional. Experienced. Reliable.
At ICP Group, we deliver qualified, experienced, and cost-effective crowd control and event security services across Western Australia.
Top Reasons to Partner with ICP for Your Crowd Control Needs.
Certified & Qualified Officers
All ICP crowd controllers are fully certified with First Aid Certificates. Many also possess additional qualifications such as:
– White Card (Construction Site)
– Responsible Service of Alcohol (RSA)
– Occupational Health & Safety (OHS)
– Paramedic Training
Specialised Training for Diverse Venues
Our officers undergo advanced, site-specific training to ensure they can manage crowds in a wide range of environments, including:
– Licensed venues
– Concerts and sporting events
– Corporate or political functions
– Festivals and private parties
Female Officers Available
In response to growing demand, ICP can provide mature, highly competent, and experienced female crowd control officers to meet client preferences and event requirements.
Experienced Supervisory Support
Every officer receives a comprehensive site induction from senior management prior to deployment to ensure full preparedness.
Ongoing Performance Monitoring
Our commitment to quality includes weekly, recorded performance checks at venues and events by our senior management team. We maintain a high standard of service through continuous feedback and operational oversight.
Exceptional Communication & Conflict Resolution Skills
All officers are trained in de-escalation tactics and use appropriate force only when necessary, maintaining safety while upholding a respectful approach to patrons and guests.
Culturally Diverse Team
We pride ourselves on a multicultural workforce, enabling us to cater to events of all types with personnel who are respectful and relatable to a diverse community.
Professional Development & Workshops
ICP regularly conducts staff development workshops, covering:
– Security procedures
– Conflict management
– Customer service in security settings